ClientBase Reporting, Rebuilt as Real-Time Analytics
Toggle reads your ClientBase Online and ClientBase Windows data and turns it into live, drillable analytics, end-to-end commission tracking, and reports you can export — without replacing ClientBase or migrating anything.
What is ClientBase reporting?
ClientBase is a customer-relationship and back-office system used widely by travel agencies. ClientBase reporting is how an agency gets sales, commission, and client reports out of it. Toggle upgrades that: it reads ClientBase Online and Windows data and turns it into live, drillable analytics and exportable reports — across more than $1B in sales and 40+ travel agencies.
- Works with ClientBase Online and ClientBase Windows
- Canadian and U.S. versions, with French Canadian language
- No migration — Toggle reads the data ClientBase already holds
The limits of standard ClientBase reports
ClientBase is a capable system of record, and its reports are thorough. But they are built for record-keeping: they are static, run on demand, and show what already happened in a fixed layout. To compare periods, track commission across stages, or spot a data problem, an agency ends up exporting to spreadsheets.
That export-and-rebuild step is where time disappears and errors creep in — and it is exactly the step Toggle removes.
Track every dollar in real time.
Four views of your performance data — finalized payments, travel by booking date, travel by trip start date, and category. Six KPI cards cover reservations, sales, commissions, and yield — filterable by advisor, client, supplier, branch, or Toggle groups.
- Daily, monthly, and year-over-year chartsCumulative trend lines and side-by-side period comparisons built in.
- Interactive category treemapDrill from travel category → suppliers → individual reservations.
- Role-aware filteringView by All, By Advisor, By Client, or By Supplier with one click.
- Export anywhereEvery view exports to PDF or Excel without a single template.
Catch data issues before they cost you.
Issues organized by severity — commission-blocking problems that stop advisor payouts, at-risk reservations with payment issues, and data quality problems like missing dates, invalid emails, and duplicate records. New checks are added all the time, and every issue is fixable directly inside Toggle.
- Commission-blockingMissing advisor, missing PNR, missing confirmation, overdue commissions.
- Reservations at riskUrgent final payments past due or approaching deadline.
- Data qualityMissing dates, no deposits, invalid emails, duplicate clients and travelers.
- Fare anomaly detectionSuspiciously high fares relative to commission, flagged for review. Auto-correction in development.
One analytics layer over ClientBase Online and ClientBase Windows
Plenty of agencies run more than one flavor of ClientBase — the Windows desktop version in one office, ClientBase Online in another, sometimes the Canadian and U.S. editions side by side. Standard reporting treats each as its own island.
Toggle reads them all and normalizes the data into one analytics layer, so the agency gets a single, consistent picture no matter which version a booking was entered in.
How Toggle improves ClientBase reporting
Real-time dashboards from ClientBase data
Sales, commission, and yield as live, filterable dashboards instead of static printouts.
End-to-end commission tracking
Projected, open, interim, and unclaimed commission tracked across every advisor.
Quality control on ClientBase records
Missing PNRs, missing advisors, and bad data flagged with the dollars at risk.
Export to PDF and Excel
Every view exports in one click — no templates, no manual rebuilds.
Does Toggle replace ClientBase?
No. Toggle sits on top of ClientBase — it does not replace it. ClientBase stays the system of record where your agency manages clients and books travel. Toggle reads that data and turns it into the reporting and analytics layer ClientBase was never built to be.
It is the same approach Toggle takes with Trams Back Office reports and TRES reporting — one intelligence layer, whichever back-office system you run.
ClientBase reporting FAQ
Anything else? The Toggle team gets back within a business day.