How do you reduce booking errors?

You reduce booking errors by catching them at the data level instead of waiting for a complaint or a missed commission. Toggle scans every reservation, flags commission-blocking and data-quality issues by severity, and lets staff fix each one directly inside the platform.

What causes commission losses for travel agencies?

Most commission losses come from data, not selling: a missing PNR or confirmation number, no advisor attached, an overdue claim, or a fare entered wrong. Toggle's quality control surfaces each of these as a commission-blocking issue with its at-risk value.

How do agencies catch missing PNRs?

Manually, missing PNRs surface only when a commission fails to pay. Toggle catches them automatically — a missing PNR is one of the commission-blocking checks it runs across every reservation, flagged the moment the record is incomplete.

Can Toggle fix data errors automatically?

Today, every issue Toggle flags is fixable directly inside the platform in a few clicks. Automatic correction — QC auto-fix — is in active development, so the back office will review flagged items instead of hunting for them.

What is a fare anomaly?

A fare anomaly is a fare that looks wrong relative to its commission — for example, a suspiciously high fare that would distort yield. Toggle flags fare anomalies for review so they can be corrected before they skew reporting or commission.

Quality control

Travel Agency Quality Control: Catch Errors Before They Cost You

Toggle scans your back-office data continuously and surfaces commission-blocking errors, missing PNRs, and bad records — each one with the dollar value at risk — so problems get fixed before they cost the agency money.

See commission tracking

QC Dashboard

87% Healthy

Commission-Blocking

12issues

Missing advisorMissing PNROverdue

$45,200 at risk

Reservations at Risk

8issues

Final payment dueOrphaned booking

$28,100 at risk

Data Quality

23issues

Missing datesInvalid emailDuplicate client

$12,400 at risk

Answer

What is quality control in a travel agency?

Quality control in a travel agency is the practice of catching data errors in bookings before they cost money — missing PNRs, missing advisors, bad records, and fare anomalies. Toggle automates it: it scans your back-office data continuously and surfaces every issue with the dollars at risk. The system runs across 40+ travel agencies and more than $1B in tracked sales, turning error-handling from firefighting into routine review.

Issues organized by severity, from commission-blocking down to data hygiene
Every issue carries the at-risk dollar value, so triage is obvious
Each one is fixable directly inside Toggle

Quality Control01 / 01

Catch data issues before they cost you.

Issues organized by severity — commission-blocking problems that stop advisor payouts, at-risk reservations with payment issues, and data quality problems like missing dates, invalid emails, and duplicate records. New checks are added all the time, and every issue is fixable directly inside Toggle.

Commission-blocking
Missing advisor, missing PNR, missing confirmation, overdue commissions.
Reservations at risk
Urgent final payments past due or approaching deadline.
Data quality
Missing dates, no deposits, invalid emails, duplicate clients and travelers.
Fare anomaly detection
Suspiciously high fares relative to commission, flagged for review. Auto-correction in development.

QC Dashboard

87% Healthy

Commission-Blocking

12issues

Missing advisorMissing PNROverdue

$45,200 at risk

Reservations at Risk

8issues

Final payment dueOrphaned booking

$28,100 at risk

Data Quality

23issues

Missing datesInvalid emailDuplicate client

$12,400 at risk

What it catches

What does Toggle's quality control catch?

New checks are added all the time. These are the four categories Toggle watches today.

Commission-blocking issues

Missing advisor, missing PNR, missing confirmation, and overdue commissions — the errors that stop a payout.

Reservations at risk

Urgent final payments past due or approaching a deadline, surfaced before they lapse.

Data quality problems

Missing dates, absent deposits, invalid emails, and duplicate clients or travelers.

Fare anomaly detection

Suspiciously high fares relative to commission, flagged for review. Auto-correction is in development.

Every issue carries a dollar value

Toggle does not just list problems — it prices them. Each flagged issue shows the commission or revenue at risk, so the back office triages by impact instead of working through an undifferentiated list.

Because most lost commission is a data problem, quality control and commission tracking work as one system: catch the error, see the dollars, recover the revenue.

FAQ